September 11, 2014

Report Post-Acute Care Delays for Medicaid Managed Care Members

On Aug. 28, the FHA Managed Care Committee met with Agency for Health Care Administration staff regarding recent delays in arranging post-acute care for Medicaid managed care members. Concerns ranged from difficulties in coordinating home care to nursing home placements. Per AHCA, post-acute care issues for Medicaid Managed Care members should be submitted to the Medicaid Managed Care Complaint Portal, or directly to the Medicaid field offices. Hospitals are encouraged to share this information with case management departments or other appropriate roles within the organization. 

FHA staff will continue to track and monitor issues as they arise. Hospitals are encouraged to share submitted issue summaries that do not include patient health information or identifiers with Kim Streit, vice president of health care information and research, at (407) 841-6230. Questions? Contact Karen Zeiler, senior vice president, or Crystal Stickle, vice president of government affairs, at (850) 222-9800.